Refund Policy

We want you to love our products! If you're not satisfied, here's how we can help.

Returns

Due to the nature of food products, we cannot accept returns of opened items. Unopened products may be returned within 30 days of purchase in their original packaging.

Damaged Items

If your order arrives damaged, contact us within 48 hours with photos and we'll send a replacement or issue a full refund.

Wrong Items

If you received the wrong item, contact us and we'll arrange the correct shipment at no additional cost.

Refunds

Approved refunds are processed within 5-7 business days to your original payment method.

Contact

For return or refund requests, email us at hello@ladaleshouses.com