Frequently Asked Questions

Products

Are your products gluten-free?
Most of our sauces and seasonings are gluten-free. Check individual product labels for specific allergen information.

Are your products vegan?
Yes! All of our sauces and seasoning blends are vegan-friendly.

How long do your products last after opening?
We recommend refrigerating sauces after opening and using within 6 months. Dry seasoning blends should be stored in a cool, dry place and used within 12 months.

Orders

How do I track my order?
You'll receive a tracking number via email once your order ships.

Can I modify or cancel my order?
Contact us as soon as possible. We can modify or cancel orders that haven't been shipped yet.

Do you offer gift cards?
Gift cards are coming soon! Sign up for our newsletter to be the first to know.

Retail

Where can I buy your products in stores?
Visit our Find Us page for a list of retail locations across California.

I'm a retailer — how do I stock your products?
Contact us at wholesale@ladaleshouses.com for wholesale pricing and terms.